Thank you for the trust and confidence that you have placed in me. If at any time you have any questions or suggestions, please do not hesitate to contact me.
I was very pleased to see so many of you in Louisville this year. I know that the fall is a busy travel time for everyone in our industry but the RV Trade Show in Louisville continues to be very important to the dealer body. It is always a great opportunity to see what product trends are emerging and the ability to meet with suppliers, all under one roof, certainly makes for effective business communication.
Thank you to everyone who attended our 18th annual Canada Night dinner this year. This dinner truly would not be possible without the generous support of our sponsors and endorsement partners. I would like to extend my congratulations to Gérard Dufresne, our newest recipient of the Dealer of the Year Award, who received his Award at our dinner. Commitment, dedication and a great ambassador for our industry are but a few words that I would use to describe our winner. Congratulations, Gérard! We have additional details about Canada Night on page 20 of the December member newsletter; and photos on our Facebook page.
Education and training always plays a significant role in the RVDA of Canada’s objectives. A few weeks ago, we held the latest Trouble Shooter Clinic in Montreal. For those of you who have not had technicians participate in this type of training, you are missing out on some excellent educational opportunities. We had 120 RV service technicians take one or two of the following tracks: Power Sources, Running Gear or Advanced Appliances. This training, which is brought to us by RVIA and our industry suppliers, is really second to none.
Techs get hands-on experience and, this year, even faced real-life trouble shooting. I know that they will all go back to their dealerships with better skills and proficiency for fixing our RVs. We hope to be able to offer another clinic to you next year, so watch for details in the New Year. For those of you who did participate, please make sure you send in your dealership rebates so that we can process your claims.
Early in the New Year, you will also be receiving an advocacy survey to complete. I urge you all to take the time to let us know about your issues and concerns so that we can take the most important message back to our Members of Parliament at our Advocacy Day at the end of April. We are there to represent your needs; so, make sure we get the messaging right.
I wish you all a very safe and happy holiday.
George Goodrick, Chairman of the Board
RVDA of Canada