And with meteorologists predicting a terrific summer with hotter than normal temperatures in many areas of the country; we should continue to see gains in the marketplace. It’s all very positive for those of us who are helping people live their RV lifestyle dream.
In order to ensure your continued success, we want you to make certain that any units you bring in from the US are compliant with the Canadian Motor Vehicle Safety Standards. Doing so will facilitate your ability to remain in the Transport Canada pre-clearance list. Give us a call if you have questions about compliance and don’t forget to talk to your manufacturers to make sure they understand the requirements.
I would like to highlight a recent change to the Canadian CRVA seal system. For those of you that continue to import CSAZ240 product, you will continue to see a dual CRVA/QAI or CRVA/CSA seal which defines the standard and contributes to the Go RVing Canada program.
However, the CRVA has now also developed a NFPA 1192 seal which will allow you to bring in product built to the American standard, if acceptable in your province. Please request this new CRVA NFPA 1192 seal from your manufacturers. They can be purchased through QAI, just like the CSA seals and will guarantee that the Go RVing funding is paid to the Canadian program for product sold in Canada. It is the easiest way for Go RVing Canada to remain a viable campaign.
You’re probably aware that we have a couple of member surveys on the go at the moment – the first being our annual payroll survey which you hopefully completed earlier this spring. Results have just been sent out to those that responded. Those who responded should receive the survey results shortly. The compiled results truly become a great management tool for your dealership to use. Thanks again for participating. We also find a lot of value in the data and are able to paint a more accurate picture of our industry because of your information.
The second survey is still underway and you have until July 2, 2010 to respond. This is to the annual Dealer Satisfaction Index (DSI) survey which we are running in partnership with RVDA of America. The DSI gives dealers the opportunity to rate the performance of the RV manufacturers with whom they do business. It is a tool designed to help improve dealer/manufacturer relations by identifying how dealers perceive the overall quality of the RVs and also measures support and communication received from the manufacturers.
Have a great summer!
Kim Stone, Chairman of the Board
RVDA of Canada
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